Support Contact
For GCEMS Station Board assistance, email support@gcems.supplies.
Include the station name, Apple TV asset tag if available, what is shown on screen, and when the issue started.
Common Requests
- Station assignment or Jamf managed app configuration changes.
- Display connection, dispatch overlay, or board rotation issues.
- Hospital status, RSS, weather alert, calendar, or slideshow content problems.
- App Store installation or update questions for managed Apple TV devices.
Urgent Operations
This support page is not an emergency communications channel. Follow GCEMS operational procedures for active incidents, dispatch issues, or urgent service-impacting events.